Your personal information is our highest priority. Find out clearly how we collect, use, and protect your data — all in one place.
Welcome to mstbet.ws. We are one of Bangladesh's most trusted Sports Betting and lottery platforms. When you register, place bets, or use any of our services, we collect certain personal information. This Privacy Policy explains exactly how we use that information, how long we retain it, and how we keep it secure.
This privacy policy applies to all mstbet services — including the website, mobile app, and any other digital channels. By using our platform, you are considered to have agreed to this policy.
To ensure quality service and maintain platform security, mstbet collects the following types of information:
When you open an account with mstbet, we collect:
We store payment-related information during deposits and withdrawals. However, your full bKash, Nagad, or Rocket PIN or account password is never stored on our servers.
Certain information is collected automatically while you use the platform, including:
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Mobile | Account Creation & Communication | Yes |
| NID / Passport | Identity Verification (KYC) | Yes for Withdrawal |
| Payment Information | Transaction Processing | Yes |
| IP / Device Information | Security & Fraud Prevention | Automatic |
| Betting History | Service Improvement & Responsible Gaming | Automatic |
Mstbet uses your information only for specific and legitimate purposes. We never use your data for anything unnecessary or beyond what is required.
Your information is required to manage your account, process bets, handle payment transactions, and provide support.
Your login and transaction data are analysed to detect suspicious activity such as multiple accounts, bonus abuse, or money laundering.
Your mobile number and email are used to send promotional offers, important updates, and support messages. You can opt out of promotional communications at any time.
By analyzing your betting behavior, we can identify signs of problematic gaming and provide timely support when it's needed most.
Information may be disclosed to comply with valid orders from government authorities or courts.
Mstbet never sells your personal data. However, limited information may be shared in the following specific circumstances:
Mstbet uses cookies on its website and app to improve your experience. Cookies are small data files stored in your browser.
You can disable all non-essential cookies at any time through your browser settings. Note that doing so may limit certain features on the platform.
Mstbet does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years After Account Closure | Identity Verification |
| Betting History | 3 Years | Responsible Gaming Analysis |
| Log & Session Data | 1 Year | Security Review |
| Marketing Preferences | Until Consent Is Withdrawn | User Consent |
Once the retention period expires, data is securely deleted or fully anonymized.
Every registered member at mstbet has specific rights over their personal data. We fully respect and uphold those rights.
You can request to know what personal information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data where no legal obligation requires us to retain it.
You can request that we stop using your data for specific purposes.
You can request a download of a copy of your data.
You can opt out of promotional communications at any time.
To exercise any of the above rights, please contact our support team. We are committed to responding within 30 business days.
Mstbet uses industry-leading technology and practices to keep your data secure. Our security operates on multiple layers:
Mstbet strictly does not serve anyone under the age of 18. Our platform is for adults only.
Age is verified at registration, and additional identity documents may be requested in suspicious cases. If any minor's information is collected by mistake, we will delete it immediately and close the associated account.
For any privacy-related questions, complaints, or rights requests, please contact our support team.
For any concerns regarding our privacy policy, please contact us directly FAQ Page View or About Us Find our contact details on the page.
We don't just say it — we prove it. Your privacy is our priority at every step.
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption. No outside party can access or read your data.
Your identity verification process is completely secure. KYC documents can only be accessed by authorised staff and are stored on encrypted servers.
Mstbet never sells your personal information to third parties. Your data is used solely to provide you with our services.
When you pay via mobile banking, your PIN or password is never stored on our servers. All transactions go through a fully secure payment gateway.
Once the designated retention period ends, your data is automatically deleted using secure methods. No information is kept beyond what is necessary.
Our support team is available around the clock to help with any data protection concerns. Reach us in Bangla for quick and easy assistance.
Your data is fully protected at mstbet. Register now and enjoy the best betting experience in Bangladesh.